Business Application Class

[Nam N_]

Hi team,

I have a customer that is working internally to improve the data on their business application object. They have defined fields and values they want to capture, but still having some troubles determining which fields in SN to use to capture the info. Is there a best practices guide to help them with using the attributes of the business application? They don't want to overstep onto a field that is critical to ITOM for an example. They are wondering if SN have a guide that provides help on these fields:
1. Application Type

2. Install Type

3. Platform

4. Architecture Type

5. Technology Stack

Please see the screenshot below. Any help is appreciated.

[EricDohr · Accepted solution]

Definitely check out NowCreate for APM related material

APM - Process Workshop Presentation

APM - Process Guide

This is pulled from Docs

• Application Type - Application built in house or purchased from a manufacturer
  • COTS - Commercial on the Shelf
• Install Type -Location of the installation of the application
• Platform - The operating environment of the application (you would use this when the architecture type is Platform Application FYI)
• Architecture Type - Structure of the components of the application.  The architecture type values help in the following business cases:
  • Assess the performance of the platform as a whole as well as assess the performance of individual applications running on it.
  • Platform may be owned by a business owner who may not be the owner of the applications running on that platform. In such a scenario, the platform owner can assess the performance of the platform independent of the application owners, who assess the applications associated to the platform.
  • • Client Server: Application structure that divides tasks between the service
      providers and service requesters.
    • N-Tier: A multi-layered architecture where presentation, processing, and
      data management exist as physically separate layers.
    • Web-based: Applications accessed over a network connection.
    • Other: Any other type of architecture.
    • Platform Host: Hardware or software that hosts the business application.
    • Platform Application: Application that runs on a platform and can be
      associated to a host.
    • In this case, the business application relies on the platform for standard
      operations such as development tools, execution services, and data
      services.
• Technology Stack -Technology stack used to build the application