Hello,I am working on preventing duplicate CIs in the CMDB Computer table. I have already installed the Discovery and Service Mapping plugins and am looking to create new Discovery patterns.Could someone please provide a step-by-step guide on how to...
Hello all, In the CMDB Workspace, when we click on the Data Manager, then we get an option to create a new policy, So, today evening, I have created a new Retire policy. So, during creation of new Retire Policy, selection of oob Subflow (Retire Confi...
Hi There, I am exploring opportunities to leverage AI within the CMDB space. Let me know if you have any use cases implemented so far.
Is certification discovery possible through ACC( Agent Client Collector) ? Regards,Saranya
I am trying to filter the records based on Device Type field of the Product Model table. For this I am trying to dot walk from alm_hardware>cmdb_hardware_product_model>device type field. But I am unable to see that field in Model related fields. How ...
Hi everyone,I’m planning to start learning CMDB and ITOM. Could you please suggest a structured learning path or key topics I should focus on to gain solid insights into CMDB?
Hi community, I am having 1000+ deduplication tasks which is not remediated yet,So I created a deduplication template, in that template , there is a condition section which is referring this "Condition to filter CIs from the template class. Only the ...
I have the requirement of integrating the lansweeper with servicenow, however the plugin for this integration is not compatible with current version of servicenow, can anyone help me in this, I do not have any idea on integrations.
We have a service that provides recovery for business application data. I'm trying to determine the correct relationship between the service and the business application. Based on my research, I believe that the following is the correct relationship:...
Are there OOTB scheduled jobs that daily update expiration field on ast_contract considering starts field and current date? #contractmanagement #contract
Hello Community!!! I am currently preparing for the CIS – Data Foundation course, and one of the topics I am studying is CMDB Ingest. This topic mainly covers how data is populated into the CMDB, whether it comes from Discovery, Agent Client Collecto...
I want to implement the what are all extended functionalities CMDB Workspace with standard Licence.Help me on this
Is the CMDB staleness rule is configured OOB for all classes?Where can I modify the staleness duration because in ci class manager its non-editable.Can we set the staleness rule for principal classes only and how?We want to apply condition for stalen...
When raising a change the change driver is required to add the primary affected CI to the change request. They can do this by clicking the magnifying glass next to the CI field and this then displays a form where there can search or filter the CMDB....
Hello friends, I would like to understand if we can and how we can create the multi-level Service Map using Tags. We have an automated way to populate the tags, but what i noticed in my early study, it create the map at single level not like Service-...
