Prepping a client walkthru with the latest NowCreate deck(s), and discovered a recommendation to populate cmdb_rel_team, but cannot find any additional information on how to populate (assume groups) and what this affects. Is there a process around t...
We realized our company table needs to be sanitized and I would like your help in doing so. We want to know how other customers handles companies and vendors. Issue: We have instances where a company can be both a company and a vendor and where a com...
Need to copy Account Id field or cloud service account name from cloud service account table to any field in vm instance table. The relationship of vm instance with cloud service account name is L2 relationship and L1 is availabily zone. We need clou...
I would appreciate some guidance with Discovery configuration in the MIDServer to run Discovery on FIPS‑enabled Linux servers. I've created the SSH Key credential, and I've tested several options of mid.ssh.algorithms.host_key property in the MidSer...
Hi team, We are calculating the stale rules for a set of ci classes. When we run the staleness job, it is also giving us staleness calculation for 2 classes called VMware Distributed Virtual Port Group and VMware vCenter Datacenter. Is there any way...
Hi, This requirement is for CMDB Form. Requirement:"Populate Assigned To variable on all CIs (mapped to Support Group)." As of now, my customer has not shared any details for assigned to field. Can anyone guide how to achieve or what will be the bes...
We have multiple teams requesting servers for “general use.” These servers are used to run shared tools, scripts, scheduled jobs, backups, and other processes that cannot run on individual desktops due to timeouts, job duration, or resource constrain...
I need to know how to make an Archive Rule that uses AS CONDITION the state of another record. For example: I have emails that have as a target an Incident, i need to set an Archive Rule that when the Incident record is set to ACTIVE = false, after 3...
Hello All, I wanted to check if there is any CMDB assessment questionnaire (to assess the maturity level aligning to CSDM framework) available?
Hi All, Recently we upgraded our instance from Yokohama to Zurich , we have some custom tabs after All , Favourites , history , like proc , GUY, RTW when we click on those table , we will get the associated modules like how we get when we click on AL...
In Servicenow CMDB Workspace, we want to restrict CMDB 360, Insights and Management tabs access to CMDB Admins roles only. Also for My work and home tab access should be accessible to CI owners. How this can be achieved ?
Hi CMDB experts,I am glad to see that ServiceNow has now an option to see data model metadata from one navigator.As we have created our own application, where we register more metadata attributes that are (for us) important, like fields for Governanc...
Hi All, can you please help me on blow quries 1) What is the default and maximum size limit of request body for outbound and inbound rest API 2)maximum size limit for attachment getting attached in servicenow @Ankur Bawiskar , please provide your in...
I'm attempting to configure CI Attestation, and the Attesting CIs (documentation) says "use the CMDB Data Manager to create an Attestation policy" But when I follow that documentation, there is no option for an Attestation Policy Type (below).
Hi Team, We have follow on tasks assigned to CI owners under compliance audit, so is there any way assigned user can see them on CMDB workspace? please advise how and what to configure to bring them on?
