Hi All,
We have a custom business rule (On Before - Insert and Update) on cmdb_ci table to check the CI name duplication.
(function executeRule(current, previous /*null when async*/) {
var name = current.getValue("name");
var cmdbCI = new GlideRecord("cmdb_ci");
cmdbCI.addQuery("name", name);
cmdbCI.addQuery("sys_id", "!=", current.getUniqueValue());
cmdbCI.query();
if (cmdbCI.next())
{
gs.addErrorMessage('Record already exists with name: ' + name);
current.setAbortAction(true);
current.setWorkflow(false);
}
})(current, previous);
The issue is when we made some updates on alm_hardware table, we are receiving the error message 'Record already exists with name: null'. The error message is coming from the above BR. I have deactivated this BR and updated the alm_hardware record. Error message is not appearing.
I am new to CMDB , can someone help me to understand the relationship between these two tables and help me to fix the issue.
Thanks
