Change, incident, problem how to select multiple affected ci's

Joshua Comeau
Kilo Sage

‎02-05-2024 08:37 AM

Change ticket is only allowing one selection of CI
I believe I remember it was able to do multiple selections:

JoshuaComeau_0-1707151031216.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-05-2024 08:54 AM

Hi @Joshua Comeau 

 

On form level you can add only 1 CI and main and rest you can add in affected / impacted Services in the related list.

 

LearnNGrowAtul_0-1707152053911.png

 

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