child value is getting empty when discovery runs

[daas]

A list of windows servers are getting empty child value in cmdb_rel_ci table. the type of the relation is Hosted on :: Host and Runs on:: Runs. how to troubleshoot this issue and scripts that are running for this.

[AJ-TechTrek]

HI @daas ,

Good Day !!

This data is manually updated in Relationship table , this is not coming from discovery as Source are showing manual.

Please check for discovery source field.

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Thanks

AJ

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[daas]

Hi Ajay, good day!

the discovery source is Servicenow

But the created by and the updated by are midserver which is discovery. Please refer the below snap.