Cisco wireless access point disocvery

[Arjun Arjun]

Hi ,

I’m working on ServiceNow Discovery to identify Cisco Catalyst Access Points  managed by a Cisco Wireless Controller.

This returns what Cisco calls the Base Radio MAC address, which is used as the AP’s identifier.

However, I’m trying to confirm if there’s any SNMP OID that returns the actual AP (Ethernet) MAC address instead of the Base Radio MAC.

what should do for getting AP MAC Address in wireless access point?

Thanks

[Abbas_5]

Hi @Arjun Arjun,

Please refer to the link's below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862286
https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/service-mapping/...

If it is helpful, please hit the thumbs-up button and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Abbas Shaik

[Arjun Arjun]

Hi Abbas,
Thanks for your reply. This pattern is updating the Base Radio MAC, but I want to update the AP (Ethernet) MAC address for each CI.

Regards,

[srinija_itom]

Hi @Arjun Arjun 

Below link will help you search for the SNMP OID for the Mac Address. Simply search of the base snmp oid in the search bar and look word mac address you will be able to figure out the Mac Address. Please refer to the below screenshot as well. 

https://mibbrowser.online/mibdb_search.php?mib=AIRESPACE-WIRELESS-MIB

https://mibbrowser.online/mibdb_search.php

To test this out SNMP oid go to debug mode of the pattern and do the SNMP query. you should be able to get the MAC Address in the output.

If you found this answer as insightful, please accept solution or mark it as helpful.

Regards, 

Srinija Amisthapur

ServiceNow Rising Star 2025 ⭐

Certified Technical Architect