Ruckus Wireless Access Point (WAP) Discovery

[Nancy HP]

ServiceNow Discovery of Wireless Access points doesnot bring any serial number. should we customize it or is it an issue with Out of the Box configuration. Pls advise

[Sohail Khilji]

Hi @Nancy HP ,

It wont get you serial number OOTB, you need to do it by customization or using API to get the serial number data from the source.