Clear out Discovery Errors?

[Donna Olsen]

Working in an environment that has not been maintained over time. The error logs were never addressed since implementation 5+ years ago. Work has been done to improve the CMDB, however there are currently over 1 million Discovery errors in the Discovery Home Page. Is it possible to clear these out since many are no longer relevant to get a true state of health?  

Also, similar question to those that need to be Fixed for Service Mapping. Can they be cleared?

[Jbelter · Accepted solution]

I know it has been a while since you posted this, however you can go to the automation_error_msg table and either delete or set ignored to true for all of the records. With there being over 1 million of them though this may become a bit tedious. You can right-click the header of the list and select update all, then from there change the ignored field to true (you may have to add the field to your view of the form).

[Donna Olsen]

Thank you.  Debating on deleting vs updating all to ignore. If I choose to ignore, I do not want it to ignore that error if it still exists.

[Jbelter]

I would opt to delete these records, take a look at seeing what you can do to delete the records with scripting. That will help reduce the effort required immensely.