How to apply multiple filters for a single report?

Sathwik1
Tera Expert

I need a report with multiple filters..

In incident table I need a report, and I need to provide three filter options..

1st one.. Assignment group... If user selected this condition, then report needs to get filter the records with "
assignment group" as empty  i.e, Assignment group is empty

2nd one.. Assigned to... If user selected this condition, then report needs to get filter the records with "
assignment group" as empty  i.e, Assigned is empty

both filters needs to get apply individually.. ie., when assigned to selected it should not have impact on assignment group..

 

@Ankur Bawiskar @Community Alums @Raghu Ram Y @Mohit Kaushik @Vishal Birajdar @Maik Skoddow 

7 REPLIES 7

Vishal Birajdar
Giga Sage

Hi @Sathwik1 ,

 

You mean to say you want to create interactive filters...??

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

Yeah, or if you can suggest without interactive filter also fine.. 

 

Along with those filters there are 2 more filters which are of string type.. 

 

So please suggest some workaround on it.. 

Hi Sathwik,

 

Below link might help you...!

 

https://docs.servicenow.com/bundle/vancouver-now-intelligence/page/use/dashboards/task/t_AddIntFilte...

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Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

I know how to use interactive filter but somehow I was not able to understand how to use filter for empty records and also for string fields..