CMDB 360 cards not populating

[Theeptii]

cmdb_multisource_data has records but the potential Issues card -

CIs not reported by discovery sources, Data mismatch

and Discovery sources cards - 

Number of discovery sources , Total CMDB 360 recordsReconciled CIs

says no data available. Please help

[AJ-TechTrek]

Hi @Theeptii ,

Refer the below links, Might be very useful for you.

https://www.servicenow.com/community/developer-forum/how-records-are-created-in-cmdb-360-cmdb-multis...

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

[ErangaI]

Hi Theeptii,

We are also facing the same issue. Did you able to sort this issue ?

Thanks.

[jack33]

hi @Theeptii did you get solution, we are facing same issue for CI not reported by discovery source