CMDB - A relationship is not shown in related items and in the dependency map

[Giovanni Eggidi]

Hi,

i have a problem with all relationships between Server (parent) and Fibre Channel Disk (disk), type of relation: Contains::Contained By.

In detail, i have the records in "cmdb_rel_ci" table but these relationships not shown in related items and in dependency map. On the form of "cmdb_ci_fc_disk" i don't see the server in related item. But if I click the '+' icon in formatter I see the relationship. Why?

Can i solve this issue?

Thanks & Regards

[Muralidharan BS · Accepted solution]

Hi @Giovanni Eggidi ,

We have relation filter between computer and storage running, which means those relationship won't show in ui as those will be filtered. 

If you disable it the relationship would show up but it will consequences on the dependent classes. Also, consider the provided by field already refers to the servers. You can add related list to the server and this fibre channel would show up like the last below image.

After Disabling -

Recommended way

[Giovanni Eggidi]

Thanks!