How to change class of CI imported from Solarwinds Service Graph Connector

[DarOB]

Hello,

I am looking to change the class of specific CIs being imported from the Solarwinds Service Graph Connector. These CIs are coming in as 'Hardware' or 'Computer' and I would like them to be imported as 'Network Gear'. Is this something that can be changed via the Solarwinds integration?

Thanks!

[AJ-TechTrek]

Hi @DarOB ,

You can use the ETL-Hub to check the default class and mapping and using that you can easily able to modified the target class as well.

Refer the below documentation.

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

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Thanks

AJ

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[Pratiksha]

You can check this in IH ETL . As you said you want to do for specific CI then you can create one more class mapping in IHETL and put the filter condition, you need to update filter condition on hardware class as well to make sure it does not take the CI and process it.