CMDB Class Structure Report

lindacharles
Tera Contributor

Hello,

 

I'm trying to create a multilevel pivot report that shows the CMDB Classes with Lifecycle State = Operational in a Hierarchal view, so something similar to how CI Class Manager displays the classes, nested in the parent classes, but would only include classes with 'operational' CIs. 

 

What I'm trying to see with this is an overall view of our CMDB, how many items are in each class, with those nested.

 

I've tried with different tables including the cmdb_rel tables  but I haven't been able to find a way to do this. Has anyone done a report like this?  

 

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @lindacharles 

 

Do you need like this?

LearnNGrowAtul_0-1704462398460.png

 

 

I created it on computer table, you can change to cmbd_ci table.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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I can get to that level, what I want is to show it nested to the parent level.  Here is a simple mock up I did to show what I'm looking for. 

Hi @lindacharles 

 

Tried but no luck. It need may be DB or by PA. 

 

 

@AndersBGS  need your thoughts. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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