CMDB Completeness Dashboard (inactive)
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11-26-2023 05:48 AM
First of Many Question, we are on the LONG journey of cleaning up our CMDB.
1. Why are all of my CMDB Health Dashboard (Inactive) except the Base on..
ie
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11-26-2023 06:08 AM
You need to first ensure that all the jobs mentioned in the following URL are activated:
Also for getting proper scores for the various metrics, you should first decide the CI classes for which you want to track the health scores. Then you should open those CI classes from the CI class manager and configure the health inclusion rules and the various metrics (completeness, correctness and compliance).
The following URL has information about the metrics:
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11-26-2023 12:39 PM
Hi @Scott7070
Please check and activate all the required jobs.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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11-30-2023 04:55 AM
All of these jobs are active..
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11-30-2023 07:53 PM
In that case, check how the health inclusion rules and metrics are configured as mentioned in my previous reply. The following URL has details about the metrics: