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Model ID import with IntegrationHub ETL

I am trying to figure out how to populate Model ID attribute when importing from excel file using IH ETL. When I select model_id it just ignore the value and leave the attribute empty. No error or any indication that it did import the value.Any idea ...

Damhoej by Tera Guru
  • 793 Views
  • 4 replies
  • 1 helpfuls

Axonius Integration with ServiceNow

Hello all, I have a requirement to integrate Axonius with ServiceNow. Can anyone please let me know if there is an OOB connector for this integration. If not then what would be the other way to integrate Axonius with ServiceNow. A quick help is reall...

Pranita2 by Kilo Guru
  • 8608 Views
  • 7 replies
  • 7 helpfuls

Resolved! Data Certification - CMDB Workspace - Notifications

Hello, I was wondering if anyone has as of yet used the Data Certification experience in CMDB Workspace, and have been able to also configure Notifications (email or Teams) that would go out to each user that is getting a certification task.  We used...

Adding Custom table in CMDB Query Builder

Hi,Is there any was we can add the Custom table to be shown in CMDB Query Builder?I have read some where in the communities that if the Custom table is referenced/extends  from the CI table then only it will show in CMDB Query Builder. Any thoughts/s...

Suman21 by Tera Expert
  • 901 Views
  • 4 replies
  • 1 helpfuls

CSA

I need help with this question !! 

WhatsApp Image 2025-06-03 at 15.14.29_5ad61ac2.jpg
prakhar1212 by Giga Contributor
  • 957 Views
  • 6 replies
  • 1 helpfuls

Model ID Population using IH-ETL

Hi Community, I´m building my first CMDB Integration from an external data source and having problems to populate Model Id Information of the CIs.  I´m using Integration Hub ETL to populate data into several classess of the CMDB and I want to populat...

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Best Practices for Configuring CMDB Health in ServiceNow

Hi everyone,We are currently in the process of configuring CMDB Health in our ServiceNow environment. I’d like to get your input on the best practices for implementation:Should we enable and configure CMDB Health directly in production, or is it bett...

Verena10 by Tera Contributor
  • 1024 Views
  • 8 replies
  • 1 helpfuls

Resolved! ACL Write Access Works for role but not for group

Hi everyone,I'm facing an issue with a record-level ACL on the contract_rel_ci table in ServiceNow. The ACL is intended to allow write access for both users with the contract_manger  role and users who are part of the Portfolio Managers group.Here’s ...