CMDB Practical use cases

GaneshBendkule
Tera Contributor

‎05-29-2024 02:09 AM

Hello, Community

I'm new to CMDB and would like to get better at using it, therefore could someone kindly share some assignments or real-world use examples with me?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-29-2024 02:11 AM

Hi @GaneshBendkule 

 

https://youtu.be/V8SKhDPXApM

 

This video will help you to understand about CMDB and few real time cases.

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Dr. Atul G. - Learn N Grow Together
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Batch 13 | Day22 | CMDB Overview - Classes
Batch 13 | Day22 | CMDB Overview - Classes
youtu.be/V8SKhDPXApM
csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes based on my experience and knowledge. Redistribution or copying of functionality is not ...

Ashok Sasidhara
Tera Sage
Tera Sage

‎05-30-2024 12:49 AM

A mature and healthy CMDB can support various types of business objectives like IT service management (E.g. Improve change risk assessment and incident impact analysis), IT asset management (E.g. Enhance asset operations due to presence of accurate operational attributes about assets), IT operations management (E.g. More efficient outage prevention using AIOps) etc. 

 

The following URL gives a good overview including information about the benefits:

https://www.servicenow.com/products/it-operations-management/what-is-cmdb.html

 

If you have access to nowlearning, go through the 'CMDB fundamentals on-demand' course. Learn about CSDM also by going through the CSDM 4.0 whitepaper.