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CMDB widgets not updated

vidyajadhav
Tera Contributor

Hi Team,

 

Could you please suggest why widgets are not updating, added screeshot. What troubleshooting steps need to perform here

 

vidyajadhav_0-1789553775609.png

 

 

 

1 REPLY 1

Rakesh_M
Mega Sage

Hi @vidyajadhav ,

As a troubleshooting step, please try running the following scheduled jobs manually and then verify whether the values on the CMDB 360 page are updated:

  1. Multisource Dashboard Collection
  2. Multisource Dashboard Analytics Population

After running the jobs, refresh the CMDB 360 page and check whether the Potential Issues widgets are populated with the latest values.

refer : https://www.servicenow.com/docs/r/servicenow-platform/configuration-management-database-cmdb/install...
Screenshot 2026-09-16 at 4.29.24 PM.png