cmdb

mathewirene
Tera Contributor

‎06-25-2025 04:37 AM

hi,

I am not able to access CMDB 360 and insights tab within CMDB workspace. I am getting an error "You do not have permissions to access this page". Why is this?

0 Helpfuls
  • 216 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-25-2025 04:39 AM

Hi @mathewirene 

 

Role required: cmdb_ms_admin

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Ankur Bawiskar
Tera Patron
Tera Patron

‎06-25-2025 05:23 AM

@mathewirene 

it's an access issue, your profile doesn't have the correct role

try giving role cmdb_ms_user 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls