cmdb

mathewirene
Tera Contributor

‎06-25-2025 04:37 AM

hi,

I am not able to access CMDB 360 and insights tab within CMDB workspace. I am getting an error "You do not have permissions to access this page". Why is this?

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-25-2025 04:39 AM

Hi @mathewirene 

 

Role required: cmdb_ms_admin

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Ankur Bawiskar
Tera Patron
Tera Patron

‎06-25-2025 05:23 AM

@mathewirene 

it's an access issue, your profile doesn't have the correct role

try giving role cmdb_ms_user 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

2 hours ago

@mathewirene 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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