CMDB360 or Multisource CMDB CIs not reported by discovery sources is not working

[chaitanya34]

Hi Team,

Enabled the CMDB360 or Multisource CMDB, and ran the all related scheduled jobs the widget : CIs not reported by discovery sources  is not working not showing any data in setting updated days are "7"

-Could you please help how that widget functionality will work and is there any example will help to understand 

Thanks

CK.

[SK Chand Basha]

Enable Multisource CMDB

• Activate the ITOM Discovery License (com.snc.itom.discovery.license) plugin.
• Add the Multisource CMDB system property glide.identification_engine.multisource_enabled and set it to 'true'. - You probably need this. 

Go to system properties or type sys_properties.list in the left nav and press enter. Create a new property there. 

By default, Multisource CMDB tracks discovery source information for CIs from both CMDB and non-CMDB classes. You can independently enable or disable tracking data for CMDB and for non-CMDB classes, using these system properties: ​

• glide.identification_engine.multisource_cmdb_ci_enabled​
• glide.identification_engine.multisource_non_cmdb_ci_enabled

Mark it Helpful and Accept Solution!! If this helps you to understand.

[chaitanya34]

Hi Mega,

No my question is in cmdb360 widget : CIs not reported by discovery sources How it works there is no data is showing, even I tried as per document but still data is not showing on that widget.

Regards,

CK.

[Sandeep90]

If the CIs last discovery is older than your max last discovered, in your case 7 then it will show the data for the sources that didn't discover that data. 

My guess is your sources have all discovered the data so its not showing anything in that widget.