CMDBTASK generated on CMDB Data Management Task Control table

[angelicaodnc]

Hello!

There is a new task generated on "cmdb_data_management_task" table. The policy of the task has the following Short Description - This policy is used by Dependent CI Management flow to delete dependent CIs which are orphaned. 
The CMDB policy type is - Dependent CI Deletion. 

The problem is that the task that was generated are for the records from cmdb_ci_appl, but in nature we are decommissioning the CIs from that table as now we are using the cmdb_ci_business_app table for business applications. 

a.  I would like to know what generates this task on "cmdb_data_management_task" table.

b.  And is there a way to stop this task from generating when it is involved cmdb_ci_appl table?

*I looked in CMDB Health Metrics, for Oprhan metric, but the Create Task button is not active.

Thank you!

[PG2]

We were surprised by the generation of these tasks as well. In our case, our activation of the CSDM 4.0 lifecycle functionality unexpectedly brought to life the CMDB Data Manager and these OOTB policies. The following ServiceNow documentation goes some way to describing what is happening: https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-managemen...

In terms of excluding the cmdb_ci_appl class. You could look at configuring an exclusion list: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/ta...

Alternatively, if you're unsure what these policies are actually doing, you could deactivate the scheduled jobs that are associated with these policies.

[rlatorre]

Found that Scheduled Job "CMDB DependentCI Policy Processor" references property "cmdb.dependent.ci.cascade.op.enabled" and defaults to "true"

In our instance the property did not exist. We created the property and set to "false"