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Color for dependency view

Nisha30
Kilo Sage

‎03-13-2025 03:50 AM - edited ‎03-13-2025 03:59 AM

HI Experts,

Need suggestion regarding color for icons in dependency view.

 

So by view we can see all impacted services whenever example a CI is down will it be red by itself or we need to customise for this color to make happen.

 

OR if maintenance is going on for a CI , can that show GREY color or whatever.

 

What i wanted to ask in forum is color change is feasible any admin configurations or not feasible.?

 

Thanks

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-13-2025 03:53 AM

Hi @Nisha30 

https://www.servicenow.com/community/itom-blog/dependency-map-indicators-color-coded/ba-p/2670685

We would recommend using the Unified Map with Washington, Xanadu and the upcoming Yokohama.  The less customizations of the dependency map is recommended. 

 

https://www.servicenow.com/community/common-service-data-model-forum/highlight-retired-related-items...

 

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