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How to discover IIS Application Pools?

Hey, I have a requirement to discover IIS Application Pools, I got an official answer from ServiceNow which says its not exist OOB.Appreciate if someone who had the chance to do it in past can share the way. Thanks,Haim.

HaimNizri by Tera Contributor
  • 344 Views
  • 1 replies
  • 0 helpfuls

CI Identifiers

Can anyone explain the following error message? This occurs whenever I try to create a new Identifier for the server listed on the form.  

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Navraj by Tera Contributor
  • 365 Views
  • 1 replies
  • 0 helpfuls

Unable to do service mapping for SNMP devices in ITOM

Hi Team,I am trying to build the service mapping for SNMP devices, But there is no dependent servers in the CMDB dependency view because there is only one router.  With out dependencies  i can't build the service mapping.Can you please provide any po...

Sravani123 by Tera Contributor
  • 314 Views
  • 1 replies
  • 1 helpfuls

Reference field color change based a certain CI selected

Hello! I have onChange client script for all CIs in the Affected CI field when selected will change the field background color. var c = g_form.getDisplayBox('cmdb_ci');c.style.backgroundColor = 'yellow'; How to do one for only certain CIs that has a ...

Paul120 by Tera Contributor
  • 719 Views
  • 5 replies
  • 0 helpfuls

Resolved! Report on changes for last 24 hours

how to report on the following for the change table:changes with a PLANNED END DATE in the last 24 hours[2]changes with a Planned START DATE in the last 24 hours, current day and next 24 hours same as current dashboard

Jobs (Batch jobs, file transfers, etc) as CI's in CMDB ?

Dear Community,I wonder if anybody had use case of tracking/recording Batch Jobs/File transfer Jobs as Configuration Items in CMDB? If yes - is there out of the box table? And what use-cases you had. We are looking to track and record them so we can ...

Mantautas by Tera Contributor
  • 1400 Views
  • 2 replies
  • 1 helpfuls

A report to show approval date is after planning start date

Hi, I am trying to create a report for all changes that the approved date is after the planning start date. Which table would have the approved date, which would also include planning start date? what filter should be used to catch these records? tha...

jaostad by Giga Contributor
  • 273 Views
  • 2 replies
  • 0 helpfuls