Hi community,The IRE capability is the way to go on updating CMDB and non-CMDB tables. Preferable, the IRE should be used in all methods of updating these tables so in updating using excel sheets and import sets, integrations and so on.An other way o...
On form which opens on Take Assessment button how to Hide Application Type question.
I am trying to use CMDB Principal functionality in current version Utah (which is upgraded from version before Quebec ). I have added the property *com.snc.task.principal_class_filter* and value as task tables for Inc, Prob and Change, but this does ...
Hello all, We currently have servers that run a vendor OS with an internal team managing the hardware it runs on. We don't have the ability to discover the servers so we're manually creating them. Is this best practice? I appreciate any help. Thanks,...
Currently working on Service Graph connector for AWS. Configuration is done as per the documentation. Required SSM documents are also added to the accounts. From a XYZ cloud service account 2 or 3 servers got classified into Windows / Linux however a...
I am trying to understand building building an Identification section in a Pattern I created. What are the basic steps needed to identify an application Service. I'm not sure what to add. I've read through the ServiceNow documentation for creating cu...
Hi All, I am trying to configure Robust transform in SCCM Service graph connector. But after all the configuration asset tag is not getting populated. In logs I can see output getting set, but still data is not reaching to asset tag field of computer...
Hello experts, When discovering some Linux servers, I get this as FQDN:TERMINATED THE PROBE BECAUSE THE MAX TIMEOUT WAS EXCEEDED: 60 SECONDS.I debugged the pattern and in step 8.1. Run FQDN script file, I didn't get anything as output when I clicked ...
Hello Experts, I have a quick question. While running a transform map through a data source, I have come across the following errors 1. Row transform ignored by onBefore script - Which may be one of the expected behavior due to CMDBTransformUtil wh...
I have a new PDI and when I go to create a new application service, I get this error: Why am I getting this right out the box? I know the error means that number is used and that number is used but why is it giving me a used number and how do I updat...
Looking to know how to find the duplicate pc's and create de-duplication tasks.
Hello All, We are onboarding some of the virtual servers by adding tags. For example, during VM provisioning, the tags of support group and service will be added which automatically creates CI and links with appropriate service and populates support ...
Hi our Customer would like to reach on specific configuration. He would like to have all devices what are specific from the SCCM Client Import be targeted into the cmdb_ci_pc_hardware instead of cmdb_ci_computer table. Does anybody would have a recom...
Hi community,Prior to the Paris release, Data Source Precedence rules were available. With these rules a priority on data sources able to affect CIs in a certain ci-class could be set. Nice feature was also that these Data Source Precedence rules wer...
Hello, Should the "ci relations" formatter work on the Incident and change forms? I have recently added the formatter to those forms, but it looks like the formatter is picking up the "Incident Number" and the "Change Number" when looking up the rel...
