Hi,I could just review/approve the orphan CI deletions but the real question is what was the root cause of the orphan in the first place? ie have changes, approved or otherwise, caused the Orphans?Following the links and associated data for the gener...
New to ServiceNow and on the latest Vancouver release, however noticed quite a lot of SNMP OID Classification models for a range of vendors missing. Are we really expected to just add all the missing models we have in our environment and there is no ...
Is there a way to add Data Classification Fields to CMDB. We want to have the following fields in CMDB for Configuration Items:1. Data Classification (Confidential, Restricted, or Public)2. Confidenial Type: (PHI, PII, PCI)
I am trying to create a Impacted GOCs breakdown for the incidents in task_rel_task table. Indicator Source table: task_rel_task Breakdown Source table: core_company Please let me know how the breakdown mapping would work?
The only relationships I didn't create was to a parent application service because there is no parent.
Hi All, I'm Looking for consolidated discovery error message (apart from the docs) along with the solutions if possible please. Thanks. I'm new to discovery and learning , having this consolidated list would be beyonmd helpful and useful
Hi guys! I need help in fixing the list in our Affected CI's tab. Currently, it shows items that shouldn't be part of the list. Where can I configure this?
My question is simple. We have a product that does the discovery of most of our assets, it will tell us what software the Computer, laptop, VM or any other endpoint has installed on it, It will give Ip addresses and the usual stuff. We have mid-ser...
Hello,Lot of discovery status are at cancelled state what could be the reason?Also if i group by schedule can see this type of sys id
Good Afternoon Everyone, I am trying to find any training and/or documentation around best practice or even how to's for the Service Now platform that revolves around a system that has no additional plugins such as ITOM, HAM, SAM etc. If anyone has ...
Hello Experts, Is there a way to install a MID Server in a PDI? Can someone help ? RegardsNilanjan
Hello - I am running into a weird issue with pattern extension sections. When I save the pattern, all text in the pattern being wrapped in backslashes. Has anyone seen this before and possible root cause? Appreciate any insight.
How are people tracking APIs, Services, Websites in their CMDB? These are for internally (to our company) created. Did you create a custom class or use an OOB class? If you created a custom class, what did you name it and what kind of things are you...
Hi, I want to give access to CI Class Manager > Suggested Relationship to a custom role 'ABC'OOB access is given to itil_admin and admin but I wanted to give access to custom role 'ABC' Already checked ACLs but didnt find anything good.
Hi, I want to give access to CI Class Manager > Suggested Relationship to a custom role 'ABC'OOB access is given to itil_admin and admin but I wanted to give access to custom role 'ABC' Already checked ACLs but didnt find anything good.
