Configuration item display name issue in report

Roopa11 · ‎12-22-2023

Hi All,

When we run report on task_ci table , configuration item display name not showing correct value, but when we open individual record they are showing correctly. and same report I created at table level list view its working fine.. Can anyone help what is the issue with report.

Ex : report

Table list view

Thanks

Roopa

Dr Atul G- LNG · ‎12-22-2023

Hi @Roopa11

Hope you are using the correct columns on the report to get the name.

My PDI:

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Roopa11 · ‎12-22-2023

yes correct column I m using..

Dr Atul G- LNG · ‎12-22-2023

Hi @Roopa11

Please provide more details and screenshot to trouble shoot.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Roopa11 · ‎12-22-2023

Its report column display working fine when i run in list view.. but not working in report