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Configuration item display name issue in report

Roopa11
Tera Expert

‎12-22-2023 04:16 AM

Hi All,

 

When we run report on task_ci table , configuration item display name not showing correct value, but when we open individual record they are showing correctly. and same report I created at table level list view its working fine.. Can anyone help what is the issue with report.

 

Ex : report 

Roopa11_0-1703247249271.png

 

Table list view

Roopa11_1-1703247403970.png

Thanks

Roopa

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-22-2023 04:19 AM

Hi @Roopa11 

 

Hope you are using the correct columns on the report to get the name.

 

My PDI:

LearnNGrowAtul_0-1703247574165.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Roopa11
Tera Expert
In response to Dr Atul G- LNG

‎12-22-2023 05:04 AM

yes correct column I m using..

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Roopa11

‎12-22-2023 05:14 AM

Hi @Roopa11 

 

Please provide more details and screenshot to trouble shoot.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
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Roopa11
Tera Expert
In response to Dr Atul G- LNG

‎12-22-2023 05:19 AM

Its report column display working fine when i run in list view.. but not working in report

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