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Configuration item display name issue in report

Roopa11
Tera Expert

Hi All,

 

When we run report on task_ci table , configuration item display name not showing correct value, but when we open individual record they are showing correctly. and same report I created at table level list view its working fine.. Can anyone help what is the issue with report.

 

Ex : report 

Roopa11_0-1703247249271.png

 

Table list view

Roopa11_1-1703247403970.png

Thanks

Roopa

6 REPLIES 6

Hi @Roopa11 

 

Need some screen shots of list view to understand the issue. If possible in paint put both report and list view so that easy to guide you.

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AniketC85155510
Kilo Patron

Hello @Roopa11 

Can you please share some more details related to report so that we can identify the issue.

Thanks,

Aniket.