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Create custom ID rules for SCCM

anfield
Tera Guru

Is it possible to create a custom ID rule only for computers created by SCCM? We have a requirement from our customer to only use serial number as the unique identifier. As I dont think we would want to affect the out of box id rule for computer we would like to create a custom one, only for desktops/laptops coming from sccm.

 

Is that possible? Has anyone done this before for SCCM?

1 REPLY 1

Vijaya_Mnpram
Tera Guru

@anfield  This should already be the case OOB. As computer table gets it's identification rules from hardware and the top 3 rules are related to 'Product Instance Identifier', 'Serial Number/Serial Number Type' and 'Serial Number'. Thus, if the computer is from SCCM or other source, the Serial Number should be considered as priority. 

Mannapuram_0-1761146752391.png

 

If you want to write a new Identification entry for Computer to override Hardware ones, then you can definitely write it. But it will be applicable on table level not on Discovery source based.