Creating Service Offering - Guidance Needed

amitmanna
Giga Expert

hi all

can someone share the steps to create a service offering from scratch 

 

many thanks in advance

 

Regards

Amit Manna

2 ACCEPTED SOLUTIONS

Hi @amitmanna 

 

Could you please accept my answer and @Nikhil Bajaj9  answer as both are correct and a solution for you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

4 REPLIES 4

Nikhil Bajaj9
Giga Sage

Hi @amitmanna ,

 

Check this link - https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/service-builder/tas...

 

This may be helpful. If it is- mark it- solution accepted. 

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @amitmanna 

First create the Service, and then add the Service Offering.
When creating the Service, you can select the type — Technical, Business, or Application.

You can create the Service Offering using Service Builder:

Steps

  1. Go to Service Builder.

  2. If a Service already exists, select it — otherwise create a new one.

  3. Continue through the steps.

  4. At Step 4, you’ll see the option to create the Service Offering.

 

DrAtulGLNG_0-1755703727853.png

 

 

 

DrAtulGLNG_2-1755703874157.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

thanks a lot Atul.

Hi @amitmanna 

 

Could you please accept my answer and @Nikhil Bajaj9  answer as both are correct and a solution for you.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************