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2 weeks ago
hi all
can someone share the steps to create a service offering from scratch
many thanks in advance
Regards
Amit Manna
Solved! Go to Solution.
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2 weeks ago
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2 weeks ago
Hi @amitmanna
Could you please accept my answer and @Nikhil Bajaj9 answer as both are correct and a solution for you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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2 weeks ago
Hi @amitmanna ,
Check this link - https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/service-builder/tas...
This may be helpful. If it is- mark it- solution accepted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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2 weeks ago
Hi @amitmanna
First create the Service, and then add the Service Offering.
When creating the Service, you can select the type — Technical, Business, or Application.
You can create the Service Offering using Service Builder:
Steps
-
Go to Service Builder.
-
If a Service already exists, select it — otherwise create a new one.
-
Continue through the steps.
-
At Step 4, you’ll see the option to create the Service Offering.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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2 weeks ago
thanks a lot Atul.
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2 weeks ago
Hi @amitmanna
Could you please accept my answer and @Nikhil Bajaj9 answer as both are correct and a solution for you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************