CSDM reference documents and Relationship mapping examples

Ravish Shetty · ‎02-26-2025

Hi all,

I am trying to learn the CSDM and would like some good reference documents for the same. I have referred to the CSDM 101 primer.

Also, it would be great if you can share an example of the business service, application service, tech service and infrastructure CI mapping diagram which could better help me understand on how different components are related.

Thanks,

Ravish

Dr Atul G- LNG · ‎02-26-2025

Hi @Ravish Shetty

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbLzEpjQFl0LcT3MpjPcOAs5

This playlist will be helpful.

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View solution in original post

Ravish Shetty · ‎02-26-2025

found this video helpful especially at 8.19 mark

The Common Service Data Model (CSDM)

Dr Atul G- LNG · ‎02-26-2025

Hi @Ravish Shetty

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbLzEpjQFl0LcT3MpjPcOAs5

This playlist will be helpful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ravish Shetty · ‎03-13-2025

Thank you Atul

Dr Atul G- LNG · ‎03-13-2025

Please close the thread by accepting answer.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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