- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 05:01 AM
I am trying create a de-duplication template to remediate in bulk, however I have De-Dupe tasks where one CI is from a CI class such as Computer or Windows Server, and then I have the other CI from the Unclassed Hardware class. Which class do I use to create the template to run on? Currently, I have created a template to run on the Windows Server class where I have CI's from both the Windows Server class and Unclassed Hardware class, but when I run the template, I get several errors reading "Class hierarchy for task and template do not match".
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 09:48 AM
@micahbugbee5593 Please create a template at a higher level class, in case if a dedup task has CIs from computer or windows server template needs to be at cmdb_ci_hardware level.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 09:48 AM
@micahbugbee5593 Please create a template at a higher level class, in case if a dedup task has CIs from computer or windows server template needs to be at cmdb_ci_hardware level.