Discovering applications on servers

[Steven Barber]

Hello all,

Do all applications on servers get discovered in ServiceNow during horizontal discovery?
or
Do you have to manually add runs on:runs relationships?

Thank you for your responses.

[AJ-TechTrek · Accepted solution]

Hi @Steven Barber ,

Application running on any type of Server  (Windows, AIX, Unix etc) will discover by ServiceNow Discovery and Relationship will be created buy them automatically in CMDB_rel_ci table with runs on:runs relationship type.

This is OOB feature of ServiceNow Discovery , Please dont create manually anything.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[Dr Atul G- LNG]

Hi @Steven Barber 

My limited knowledge say Yes, and if we add Service Mapping then all relationship also come.

@AJ-TechTrek thoughts.

[AJ-TechTrek · Accepted solution]

Hi @Steven Barber ,

Application running on any type of Server  (Windows, AIX, Unix etc) will discover by ServiceNow Discovery and Relationship will be created buy them automatically in CMDB_rel_ci table with runs on:runs relationship type.

This is OOB feature of ServiceNow Discovery , Please dont create manually anything.

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

[Steven Barber]

Thank you for your responses, Atul & Ajay.

Are there specific applications that ServiceNow will discover?

Do you need service mapping to discover the applications or is regular discovery good enough?

[Dr Atul G- LNG]

HI @Steven Barber 

Regular discovery will work here.