Discovery not capturing the chassis serial number

Bhavani Shankar
Tera Guru

Discovery seems to be updating the Motherboard serial number for a switch. When I checked the other switches of the same model Chassis serial numbers are updated. What could be the issue?

 

Model - Cisco Systems, Inc. Catalyst 9600 Series Switches 9606R

 

When checking the pattern logs, I could see "get cisco chassis serial number" step is skipped for all the switches and "get another cisco chassis serial number" step is evaluated.

 

OID involved in "Get cisco chassis serial number" - 1.3.6.1.4.1.9.5.1.2.19

OID involved in "Get another cisco chassis serial number" - 1.3.6.1.4.1.9.3.6.3 

 

 

Regards,
Bhavani Shankar
Linked In
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