CMDB optimization
what are the steps that are required to optimize a CMDB. How can I achieve this. It will be great if provide me the detailed explanation.
Forum Posts
Default filters list control
On a List Control Form, is it possible to remove the option to "add filter" so it's always the default filters ?I want to prevent a user to add a new filter or delete one of the filters already defined
Disacovery and SCCM
Hi, I need help. We have discovery and sccm both are running to identify computers. our requirement is "serial number" should be updated by only SCCM but not by discovery. How can we do this requirement? Thanks,Sry
"Available Space" Field converting the MB/GB data into KB in "cmdb_ci_file_system" Table
Hi,I need help,There are fields Available Space (MB) (available_space) & Capacity (MB) (capacity) in the "cmdb_ci_file_system" table, both fields are integer type so when we are trying to pull the data from the third party tool that data is in MB/GB ...
IntegrationHub ETL for data mapping from staging table to target cmdb table
Data is coming into the staging table through integration. Can I use integrationHub ETL to map the data from staging table to Target cmdb tables ?
How to get the attachments from catalog form to notifications?
I am sending a notification through workflow once the user submits the catalog form request.The notification will have all the fields in it, it will also have attachment fields, how to send the attachments into notifications.
Discovering Virtual Paired Cisco Firewalls and missing values in IRE payloads.
Hi community,I'm seeking advice on two issues:1. I'm currently setting up discovery for virtual Cisco firewalls deployed in pairs (active and standby). The tool used configures both together, preventing individual changes. Thus, I’m told, both have ...
Resolved! CMDB Fundamentals Task 13 Configure Remediation
When I click on the Orphan CI on the CMDB Dashboard, the Orphan CI does not have a Remediate button. Not sure what is wrong and dont know how to fix it. Need help!
Addition of a tab in the dashboard template of UI builder !
I did try to add a tab whenever I click on a blue hyperlink as shown in the the CIDash screenshot below but this is not working even after I change my UX property setting in UI builder by adding a chrome tab . Hence wanted to understand is there a wa...
Mandatory Change CI Field
I have been assigned the task to make the CI field mandatory in our SN tickets. It has come to our attention that the Change tickets might not have a Configuration Item to enter when new. Right now, we have come up with adding a New CI check box to b...
I want a script to display check values as 'Yes' or 'No' in Notifications
For any checkbox values, replace true/false with Yes/No, where true = “Yes” and false = “No”. I want to replace the values with 'Yes' or 'No' in notification
ServiceNow and 3rd party integration with security monitoring tool(Tenable or any others)
I need Documentation or technical steps for the ServiceNow and 3 rd party integration with security monitoring tool(Tenable or any others) or any others) for Event Management 1. 3rd party integration with ServiceNow for security alerts2. Matching VIT...
when discovery finds certificates is it possible to include in the Certificate overview the device
is it possible to include in the Certificate overview the device type it is used for (e.g. VM, Firewall, App Gateway,...)? also is it possible to include other sources to discover certificates? e.g. for external websites? via url? if yes please provi...
Resolved! CMDB CI Relationship automatic deletion
Hello,Does ServiceNow discovery automatically delete relationships that are no longer discovered?Ex:1. Server and Switch has IP Connection relationship.2. Server is moved to a different location therefore it has different Switch connected to it. With...
Azure Cloud Discovery
When doing Azure cloud discovery what Azure data is used to fill the State and Install Status fields on the Virtual Machine Instance CIs? We have Virtual Machine Instance CIs being created with an install status of 100. This is defined as missing in ...
