Duplication of CMDB Completeness Scorecard

[Tania Biswas]

Is it possible to create a copy of the CMDB Completeness scorecard and utilize it for a particular set of classes? We would want to keep the OOTB CMDB Health Dashboard and CMDB Completeness Scorecard as it is but we have requirement to have a separate dashboard for a particular set of classes which would give us the count and status of recommended and required fields (how many records do not contain data for these required & recommended fields similar to what we have in Completeness Scorecard). Is this possible to build a separate Completeness Scorecard KPI as such?

Appreciate your help! Thanks!

[VivekSattanatha]

Hi,

Yes! you can use. The dashboard is using the records from the 'cmdb_health_result' table. So you can also utilize this table and build your own dashboard.

Regards,

Vivek

[Tania Biswas]

Thanks! We had seen this 'cmdb_health_result' table earlier but couldn't figure out from where are data fed into this table. There is a scheduled job 'CMDB Health Dashboard - Completeness Score Calculation' but as it seems to be a hidden script so was unable to understand the logic. Is there any other script which is feeding data into this table? When we added Health Inclusion Rules for the classes for which we need data, could find that the records from the classes were visible in the table but Active was marked as 'False'. Could you please help us to understand how is data being fed into this table? Also, we are focused only on the CMDB Completeness Scorecard at the moment where we need to make a copy of it and restrict the calculation only to a particular set of classes, could you please help with that? 

[VivekSattanatha]

As you said unfortunately the code is written in the application server layer which we do not have access to view. The only option I think is to use the records in the cmdb_health_result table there you have the CI reference from there you can do filter for the classes you need.

[Anshu_Anand_]

If you click on the score number, it will show the number of count 

For certain classes, create new cmdb group of classes and configure it in CMDB Dashboard - Group View dashboard.

Also You can always add your custom reports in cmdb dashboards

Hope its helpful