- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-22-2024 10:42 AM
I'm looking at the CMDB Workspace, initially the Intelligent Search function. If I try doing a search in my Personal Developer Instance, it always errors, saying "Oops! Something went wrong on our end". See attached screenshot.
In our corporate instances I don't get that error - it's just in my PDI.
My PDI is on Vancouver (patch2-hotfix1) and our enterprise instances are also Vancouver, but patch8.
Does anyone know why that error message might be coming up every time in my PDI, and how to stop it?
Thanks
Michael
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-24-2024 03:29 PM
Intelligent Search uses services only available to instances running in ServiceNow data centers. Unfortunately, these services are unavailable for PDIs.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-12-2024 10:54 PM
This is a problem solution pls
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-13-2024 12:43 AM
This looks like an issue with the access rights given to your profile. You should reach out to someone from your ServiceNow partner portal admin team.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-13-2024 10:37 AM
Intelligent Search has been enhanced with an LLM and uses services that are not available to personal developer instances.