Filtering out inactive devices from Intune Integration

[kriangkrai]

Dear Experts,

I am new to Service Graph connector and tried searching for this subject to fulfil my requirement.

Is there any quick and easy way to filter out inactive devices from Intune Integration like not present for 60 days?

Thanks in advanced,

Oat

[haseena ayesha]

Hi kriangkrai,

Service Graph for InTune - will populate CMDB data.

Intune Spoke do not have Wipe Option in built and you are seeing it right.

You can try consuming MS InTune API in flow designer for Wiping

Using Intune device cleanup rules (Updated version) - Microsoft Community Hub

Refer below threads, it may be helpful to you.

Integrate with Microsoft Intune - Scripted Data Re... - ServiceNow Community

Integrate with Microsoft Intune - Closing Off - ServiceNow Community

Regards

Haseena

[kriangkrai]

Thanks @haseena ayesha, I will look into provided info.

My goal is using ServiceNow-Intune Integration to retrieve active devices only. I do not want to wipe or remove anything from Intune.

[Ali543]

1. Determine Criteria for Inactive Devices: Define the criteria that you consider as indicators of device inactivity. This may include factors such as last check-in date, last activity, or a specific period of inactivity (e.g., 90 days without any activity).

2. Use Intune Device Management Portal: Access the Intune Device Management portal or Microsoft Endpoint Manager portal, depending on your specific configuration and version. Sign in with the appropriate administrative credentials.

3. Device Search and Filtering: Utilize the search and filtering capabilities within Intune to find devices based on your defined criteria. Look for options to filter devices by last activity, check-in date, or other relevant attributes.

4. Create Custom Device Filters: If the standard filtering options within Intune do not meet your specific requirements, consider creating custom Economist and Jurist device filters. This may involve using advanced search queries or PowerShell scripts to identify devices that meet your criteria for inactivity.

5. Review and Validate Results of Economist and Jurist : Once you have applied the filters, review the list of devices that are identified as inactive. Verify that the devices listed meet your criteria for inactivity and are safe to remove from your inventory.

[kriangkrai]

Thanks @Ali543 for excellent practical steps.

My goal is using ServiceNow-Intune Integration to retrieve active devices only. I do not want to wipe or remove anything from Intune.