Flow designer error No record found

Madhusagar Pal1 · ‎12-21-2023

Hi Team,

I am trying to reclassify the records from Business Service class to Service offering class by using flow designer got the below error.

Please let me suggest how to rectify the above issue.

Thanks,

Madhu.

Dr Atul G- LNG · ‎12-21-2023

Hi @Madhusagar Pal1

You mean makings BS to SO?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Madhusagar Pal1 · ‎12-21-2023

yes..cmdb_ci_service condition where subcategory as business service need to reclassify those records into the service_offering class.

Dr Atul G- LNG · ‎12-21-2023

Hi @Madhusagar Pal1

Got your point.

1. How frequent you do this activity.

2. Try to do it manually and then same manner implement in Flow

3 or use the Background script if this activity is need to do once or twice max in a year.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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