How are folks reporting just on Laptop/desktop in CMDB workspace? Not Servers that are included.

jungjo
Tera Expert

The CMDB Workspace allows us to select the Asset Class to report on. This works for Servers and Databases but when we try to just show Computer being Desktop or laptop data NOT servers it does not allow only that filter. How can we get a view of just Computer class for Recommended KPI?

 

Exploring CMDB Health Group that can customize the filter but it does not have the KPI dashboard view that we want to use for the CMDB health report.

 

 

Thanks in advance.

 

Screenshot 2025-05-13 153042.png

1 ACCEPTED SOLUTION

jungjo
Tera Expert

I did some poking around. Create the CMDB Health Group and then this can be called in the CMDB workspace.

This link helped me. 

Solved: Create a separate completeness dashboard ? - ServiceNow Community

 

In CMDB Workspace change the filter from Class to Health group.

jungjo_0-1747165780643.png

 

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1 REPLY 1

jungjo
Tera Expert

I did some poking around. Create the CMDB Health Group and then this can be called in the CMDB workspace.

This link helped me. 

Solved: Create a separate completeness dashboard ? - ServiceNow Community

 

In CMDB Workspace change the filter from Class to Health group.

jungjo_0-1747165780643.png