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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum ATF - Problem in reading a scoped table Hello all - I am trying to read the table sn_hr_le_activity which is in Human Resou... Read More Developer forum Approve and reject button using actionable notification provider not updating anything HiI am trying to confi... Read More Developer forum Remove Welcome Page from Playbook I created a playbook that did not have a welcome page when triggered. I started to ... Read More Developer forum Report filter changes after redirecting from chart to list view Hello Team, I have a r... Read More Developer forum how to set filter condition into export set Hi,I have created a database view for Incident and Problem list exports.The databas... Read More Developer forum Why Search retrieval not giving proper results in AI agent? I set up a search prof... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More First Friday's Healthcare Provider ServiceNow User Group How ServiceNow's CMMS, powered by Field Service Management... How ServiceNow's CMMS,... September 9, 2026 1:00 PM Read More New York City SNUG WORLD FORUM is coming to New York September 10th!! Register today! Hello SNUG members!, I... September 10, 2026 5:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow World Forum - New York City Join us at World Forum New York, a complimentary one-day event on September 10 at t... September 10, 2026 5:00 AM Javits Center, 11th Avenue, New York, NY, USA Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

ATF - Problem in reading a scoped table

Hello all - I am trying to read the table sn_hr_le_activity which is in Human Resources: Lifecycle Events (LE), and getting this error:Evaluator.evaluateString() problem: java.lang.SecurityException: onerror undefined, maybe missing global qualifier:...

  • Question

Generic phone number usage in on-call schedule

I've searched the community and have found some posts regarding  the on-call schedule in ITSM and contact details but not regarding the case we have.Currently all contact details are user related within the on-call schedule.We have default team phone...

  • Question

Translation in virtual agent

I have created a topic and setup topic for custom greetings. In both the flow, I have added the French translation. For complete flow translation is working as expected. But for below greeting line it is coming in English only, it is not getting tran...

  • Question

Filter on CWM Kanban show an error

Hi there, Currently, we are managing our agile team work with CWM tool and we have a problem with the filter on the kanban tab:"There are no fields available for filtering..."We've tried everything we can think of, but it still won't let us use the f...

  • Question

Approval is approved automatically instead of manually user is approved

Created a flow named Employee ID Request FlowTrigger -> Service CatalogActionsGet Catalog Variables from catalog itemAsk for ApprovalIn ask for approval , the approval should be approved by ServiceDesk. I created the flow while im running it the appr...

  • Question

Resolved! Report filter changes after redirecting from chart to list view

Hello Team, I have a report where I need to check ritms assigned to groups which contains special letters, for example "ES IT" and "UA IT" but additionaly I need to eliminate 2 groups which unfortunately have these special letters. For example "Group...

  • Question

How to add assets in bulk for a Transfer Order request?

I want to replicate the exact way how assets are added in bulk in the Disposal Order to the Transfer Order by creating the UI Page in the transfer order request. Currently in the Transfer Order, for each asset one Transfer Order Line needs to be crea...

  • Question

how to set filter condition into export set

Hi,I have created a database view for Incident and Problem list exports.The database view contains the following fields, which can be used in the export definition conditions:Opened, Incident Resolved At, Problem Resolved AtMy requirement is to expor...

  • Question

AWA - Double accept required

Hi all,I configured an AWA queue as per the screenshot 1 but even if the auto assign is true, the user still has to accept the ticket when he opens it in the CSM/FSM Workspace (as per the screenshot 2). Could you kindly tell me if there is a way to e...

  • Question

Why Search retrieval not giving proper results in AI agent?

I set up a search profile to retrieve similar or duplicate incidents through search retrieval, and you can review the search source, its configuration, the indexed source, field mappings, and the semantic search setup. That said, the results are not ...

  • Question

Remove Welcome Page from Playbook

I created a playbook that did not have a welcome page when triggered. I started to mess around with creating variants of the playbook and that is when the welcome page came into play. I deleted all my variants and just have the base playbook, but the...

  • Question

Webhook Question - ServiceNow to External 3rd Party

Background: We have a company that uses their custom built tool to track incidents , they do not have an open API that we can use to push incidents from our snow instance.Main Question: Is there a way we can create a webhook for them that they can su...

  • Question
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