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How do I keep fields hosting the same data in synch between Parent and Child CIs?

Curtis2
Giga Guru

Parent CI:  Business Service or Technical Service

Child CI: Managed API

Fields:  Portfolio, Taxonomy Node

 

Challenge:  As these fields need to be present on both parent and child for reporting purposes, we need to keep the data in sync; however, the data will be managed ONLY on the parent CI, which would be either a Business Application or a Technical Service.

2 REPLIES 2

Bert_c1
Kilo Patron

one way is using business rules for the tables.

Sohail Khilji
Kilo Patron

First double-check and ensure our CMDB accurately reflects the relationships between parents and child.

 

Create a flow when a change occurs in the "Portfolio" or "Taxonomy Node" fields of a parent, the automation will automatically update those same fields on all its related "Managed API" children. 


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