How To add CI Class in Model Category

[Topan Kamil]

Hi guys I'm new to ServiceNow, especially in CMDB but I have an issue on how to add ciCIclass to product model as needed. My understanding is that adding or creating a ci class can be done by using

CI Class Manager > Hierarchy > Add CI Class but I don't know how to make the product model and ci class connected.

[Kiran_T]

Hi Topan,

If you want to relate a Ci to a product model 

You can navigate to the cmdb _ci table ,

you can find the model id field which references the product model table you can now select the respective hardware/software models respectively.

Let me know if my assumption is wrong