HI All, I have a question on using the data certification, I have 2 fields on the form field 1 as Yes or No and Field 2 is dependent on the value of Field 1 as Yes, if field 1 is No we dont need the field 2. But while using this as a data certificati...
Is there a SN recommendation on whether IP ranges should be populated on discovery schedules for cloud resources? We use a graph connector but no IP addresses are populating. Is this a normal occurrence with cloud?
what are the steps need to perform to integrate JAMF with servicenow cmdb_ci_computer table without service graph connector available in servicenow.
How can we analyze the conflicts for the IRE rules of any configuration item ?Is it based on the priority of attributes we should consider or anything else?
Which type of tests can user run to ensure if CMDB still work after upgrading or deploying of new application or integration ?
Hi Team, We have a requirement to prevent the deduplication Task creation for a specific serial numbers , also for specific state. because currently tasks are created even for retired Cis. how to write the rule for this exclusion? Regards,Saranya
Hi All, In PDI, I am trying to install the Normalization Data Service using guided set up, when I completed the step 2 'Download Normalized Data step' it installed empty 'Normalized Company Names and Normalized Mappings tables'.How to install those t...
hi all, I am trying to understand how/when certain rules are processed as I don't seem to have a stable solution at the moment. It could be a state setting I am overlooking in the process so any help appreciated. For arguments sake I am using the man...
I think it would be beneficial if there was a way to "blacklist" Kubernetes Pods from relating to it's Service Instance but instead populate a Dynamic CI Group. The Problem:Tag-Based Services with a lot of pods won't show the full relationships becau...
Hi,We want to integrate Microsoft Teams Rooms Pro devices into our CMDB.As far as I understand, they are like mini-PCs with serial numbers, MAC addresses, model IDs, etc.Is the cmdb_ci_computer class the right one, or is there another class that woul...
What is derived in Reconciliation rule ?
Hi Team, Enabled the CMDB360 or Multisource CMDB, and ran the all related scheduled jobs the widget : CIs not reported by discovery sources is not working not showing any data in setting updated days are "7"-Could you please help how that widget fun...
Nodes:Nodes are devices that are connected to a network.Protocol: A protocol is a set of rules and standards that govern how data is transmitted over a network. Examples of protocols include TCP/IP, HTTP, and FTP.Topology: Network topology refers to ...
We are using the SGC for AWS to populate the CMDB with AWS data. Our customer is asking to also set up event-driven discovery. Has anyone set this up with only using the SGC? Most of the SN documentation seems to refer to configuring this separately ...