How to check Previous Operational Status of Configuration Item

[Anurudh Kumar1]

Hi Folks,

In CMDB 100 CIs got retired due to some technical issue, now I need to change their status to previous one.

How can I check all 100 CIs previous operational status?

I know how to check via History but it will take lots of time because I have to check each CI history one by one.

Is there any quick way to check the previous status of bulk CIs?

Regards,

Anurudh

[Aman Kumar S]

Hey,

You can refer to History(sys_history_line) table.

Below article underlines your requirement:

https://community.servicenow.com/community?id=community_blog&sys_id=5ffde62ddbd0dbc01dcaf3231f961917