Hi,
I have a few questions regarding retiring related CIs; regardless whether the process is manual or automated. As an example, I have an IP Switch that has been retired/decommissioned. We have set the Operational status to Non-operational and Status to Retired for the IP Switch.
The IP Switch has related CIs shown in the related lists. For related CIs that have Operational Status and Status fields, I can set the Operational status to Non-operational and Status to Retired. For related CIs that do not have those fields, what is normally done (e.g. Serial Numbers, Switch Bridge Port Tables, etc.)? I see there is an Absent field that I can set to True. Or are these CIs normally deleted?
- Switch Partitions - has Operational Status, Status
- Switchports - has Operational Status, Status
- Network Adapters - has Operational Status, Status
- Serial Numbers - has Absent
- CI IPs - has Operational Status, Status
- Switch Bridge Port Tables - has Absent
- Switch Forwarding Tables - has Absent
- Switch Spanning Tree Tables - has Absent
- Network ARP Tables - has Absent
- Device Neighbors - has Absent
The process may be dependent on our business, but I am curious how others handle this type of situation to keep the CMDB clean/up to date.
Thanks!
Thanks to the both of you! What do you (generally) suggest we do with CIs that don't have a relationship in the cmdb_rel_ci and don't have an Operational status. In my IP Switch example, I'm curious how others handle these items:
- Serial Numbers
- Switch Bridge Port Tables
- Switch Forwarding Tables
