How to find why record is not inserted or updated

[Vidya Shree]

Hi All,

I am working on SCCM integration using Service Graph Connector. A few records are present in the import set table but not inserted into the CMDB table after it is processed. I don't know where we can see why the record is not inserted.

Has anyone faced this issue? Can anyone help to find out where the issue is?

Thanks,

Vidyashree

[Vidya Shree]

Hi ,

I tried the above steps but it just shows it skipped the record. I think I know the reason because I have 2 devices with the same serial number and different names which I am trying to insert into the Computer table.

What changes do I have to make in Identification rules to insert both the records into the computer table by checking both name and serial number?

Thanks,

Vidyashree

[#3 · Accepted solution]

Please refer to this question.