How to hide specific tab on Dashboard
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08-19-2025 06:31 AM
Hello community can anyone help me how to hide specific tab on dashboard which requires discovery
admin access and reports are not visible to ITIL users
i want to hide the ServiceNow Discovery dashboards in below SS from ITIL users, since they do not have access to view the reports
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08-19-2025 06:38 AM
Not possible.
You can either see all the tabs or none.
Why not do this
1) have 1 separate dashboard for ITIL users and remove those tabs from dashboard. Ensure this dashboard is shared only with ITIL user
2) have another dashboard with all tabs and ensure it's shared with correct set of users/groups.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-19-2025 06:42 AM
It is not supported, please see below thread for confirmation from ServiceNow.
Recommendation is to remove the tabbed dashboard from main dashboard and create a new dashboard and share it with required users/groups/roles.
If this helped to answer your query, please accept the solution and close the thread.
Thanks,
Bhuvan
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08-19-2025 06:42 AM
It’s not possible as of now — a dashboard is either available to all users or to a specific group, but you can’t hide or share a single tab with an individual user. A better approach in this case would be to create a new dashboard that contains content only for ITIL users, and then share that dashboard with the ITIL group.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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08-19-2025 06:49 AM
you mean i need to duplicate the dashboard and remove that perticular tab for ITIL users