How to populate date in svc_ci_assoc

[Brijesh10]

Hi ,

We want to utilize svc_ci_assoc table for change impact Cis related list but this table is empty.

we haven't configured service mapping yet.

please suggest how to populate data in svc_ci_assoc table ?

Can we push data from cmdb_rel_ci table ? if yes, How ?

Thanks in advance

[AJ-TechTrek · Accepted solution]

Hi Brijesh,

Svc_ci_assoc is Service Association. configuration item table which will populate only when you create the Service Map and based on relationship with CI to Service, and you can not push the data from CMDB_rel_ci table, as its not best practice.

You can create relationship in CMDB_rel_ci table with CI to Service and based on CI , on Change form you can update the service.

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AJ - TechTrek with AJ

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