Hello,I want to track both Functional Mailboxes and Distribution Lists in the CMDB — both are email-related CIs and would share most of the same fields. What would you recommend?Option 1: Create two separate tables extended from cmdb_ci (one for each...
I have a business issue I've been trying to brainstorm for a while. I have a way of approaching this, but I'm interested to see if anyone else deals with this and how they've addressed it. In our organization, business applications have their standar...
Hi, Does anyone how RTE works for SGO- dynatrace works? Could you please advise. Where exactly the field mapping occurs?Regards, Srinija
There is a process being utilized to restore service to customers when hardware issues are encountered with laptops which is causing data discrepancies in the CMDB with CIs and Assets. We are using the SCCM ServiceGraph Connector for loading data fro...
Hello Team,There is an OOB filter Condition in ""cmdb/my-work"".How to remove the Default condition or add a new Filter condition.Please find the below screenshotThanks in AdvanceBest Regards
Hi everyone, I'm looking to gather insights and validate best practices around CMDB Health remediation in ServiceNow, specifically from the perspective of CI owners. What is the best approach to get CI owners to remediate their data? We're unsure if...
Hi All,I am new to service mapping doing the below lab getting an error messageLab 6.12: Create Pattern Identification section for JBoss WildFly Part 4As shown in the below screenshot I am not able to get the pencil icon and script editor to write th...
Hello,I’m facing an issue related to Declarative Action Templates in the Interaction [interaction] table.When viewing an interaction record in the Fulfillment view (standard UI form), clicking on the “Show/Hide Template Bar” does not display any temp...
6 Quick Tips to Access Data Faster in ServiceNow1. View All Tablessys_db_object_list.doLists all tables in the instance.Use filters like nameSTARTSWITHcmdb_ci for out of the box tables.Use filters like nameSTARTSWITHu_ for custom tables 2. Explore Al...
Whenever a new server is provisioned, we need the server to be discovered as soon as the provisioning request is completed. How can we achieve it from flow designer?#flow#flowdesigner#triggerdiscovery
Hello all, I have requirement where I need to send CI record data to Kafka whenever CI record is updated. But the issue is that whenever CI record is updated via discovery / service graph, it sets workflow to false which is why it is not triggering ...
Hello Does anyone knows if ServiceNow discovery is capable of discovering Appliances that have Debian GNU operating system? Please advise, Thank you
Hi @Everyone, i am creating OOB CMDB data source reports and Dashboard for multiple data sources like SCCM, AIrWatch, JAMF ,here for the AirWatch we have custom table "u_cmdb_ci_mobile_devices" which is Target table in transform map for AirWatch, whe...
Dear Friends,Looking for REST API for CMDB, so that users can consume and pass inputs and CI will be created into UNIX/LINUX CI Classes.Please let us know what would be best approach to create this.Thanks,
Hi All, I am new to CMDB role and had following buring questions related to Applications CIs in ServiceNow CMDBWhat is the OOTB recommendations to retire Application CIs?While Discovery is enabled for the applications, we are not sure what should be ...
