Hi All, I have requirement to create relationship between manual endpoint to Application services but unable to find out the suggested relationship type for the same. Can someone help me with the suggested relationship for the Manual endpoints & App...
We are receiving CI data from Logic monitor, where some of the DDI devices are having multiple IP address. i.e. one CI with multiple IPs, due to monitoring requirement. But How can we align or update our CMDB accordingly, is it or recommended to crea...
After attempting network device discovery, classification was successful, but the identification phase failed.What could be the cause of the following error? The error details are as follows"messages" : [ { "message" : "2024-09-11 19:23:25: Getting S...
Hi All, I want to create a flow to generate JSON for all records id's.for example:incident category = ABC.i want to generate a json for all the incident numbers and description which is having category =ABC . Can you please help me on this?
Hello, Please help me restore it.
I want to know when a sc_task is closed to query the variable and/or the short description then update the same short description/variable to the sc_req_itemI was thinking something like this but it is not working: function onCondition() { var grT...
Hello all question, Ive noticed in the CI records that there isnt a field where one can place "notes".I see the Comments box and the Description box. However i dont think these will do what i need them to do.1. Is there a text limit on what one can e...
Is it possible for a source to allow only CI insert but never allow to make updates using IRE?If not possible using IRE, I think making use of Business rule is the option. Do you knowing if there is some other solution?
Hi, I have storage systems where i need help to connect to ci class. Can you please guide me. ManufacturerModelCi ClassHitachiVSP HitachiHNAS HitachiHCP DellVMAX DellPowerMax Dell Powerscale DellUnity IBMFS
Hello ServiceNow Community! I have a doubt. Help is appreciated I cannot find records under the "Business services" option in the application navigation panel. When i click on "Business Services" it says no record found. I was actually expecting som...
Does anyone know what licenses are required for SG SCCM connector to populate the cmdb?
I have a order guide in which when a request is raised it will create 5 RITMs ( 5 different catalog item and 5 different flow designer) my requirement is test 1, test 2, test 3 , test 4 catalog item ritm should be finish until then test 5 catalog ite...
I have 2 data sources feeding the CMDB: 1 - A manual import using a data source with an excel file which is transformed using maps and scripts via an ImportSet. - The ImportSet contains a human readable Description attribute for many CI's. Ex: "N...
1. For a new IH-ETL map, go to first step basic details 2. Import set selection input is disabled and grayed out 3. Select "Auto pull a new import set" option and click save to pull new import set 4. Check that new import set is not pulled, and impor...
Hi all , I am trying to use the de-duplication remediator to clean up my duplicate CIs. However, when I go to the Duplication task, it shows "Duplicate CI present in 1 class: computer" and the number 2. but when opening this duplication task, I se...
