Hi All,I receive this error message on the cmdb_ci table when I try to either filter or group by various fields (support group, class, approval group, etc) on the Configuration Items list view or run a report using the same filters. Ex.Support Group:...
Hello Guys, I need insert in the "Field & Values", fields that in the other table. see example below: Example: But for me don´t show the install status field as an option. What I need to do, for show the install status option in the Fields and Values...
Has someone configured CIO Dashboard in ServiceNow, What is your experience with it?
Requirement- Created one catalog item and in this approval is added to line manager...but the requirement is that approval should not trigger when the ritm is trigger through automation BR. Can anyone let me know how can we restrict this?
Dear All, We're struggeling setting up a proper IH-ETL import for CIs which have defined dependencies (e.g. MSFT SQL Instance, Kubernetes Namespace etc.). We are not even able to create a relationship between 2 existing CIs having a dependency. ETL a...
Hello, Is there a way to configure the CMDB workspace for only principal class CIs? Thank you!
Hi Team, Need your helps on the below: Recently we have Application services using Service Mapping but post discovery we are seeing Application Service name and Application is same. So help me to understand why the name is populating same as both tab...
Hello Guys, I need updated a lot of stale CIs. For to do it, I created the workflow below but is nor working.Do you have any idea where the error is? Step1: Step2: Step3: Can you help me please ?
I have created a new tab in APM software table. In this tab, I want to display (Read Only) all of the servers in the cmdb_ci_server table that have a name that matches the Name field in the current record you are viewing. For example…If I am in the A...
Hi There, I have a requirement to share list of fixed asset data which has depreciation value less than 5k.
Hello, We using the Service Graph Connector for Intune to populate technical information to our existing CIs. This CIs are created automatically when an Asset is created manually via the linked Model Category. So the Assets + CIs and the belonging ma...
Hello Guys,I want to use the Data Management Update Job for update some fields in some CIs.I am using just 3 as a test in my Dev Instance: This is the Job that I´m creating: When I execute the job, I have the success status: But in the CI form I ca...
Hi,I am using Service now from 2015 in which I am the CMDB (HAM & SAM) caretaker in my company.Have basic queries regarding certifications, Please help.1. Do I need to take CSA Ceritifaction or can I directly take CIS - PA Ceritifaction ?2. Since I t...
Hello Guys,I´m creating a new policy in CMDB Data Manager.I want to add the Metric Field in the Filter conditions, but I can´t find the field. I have this field (yellow) in the table: cmdb_health_result And I want to add the field in my conditions f...
Hi all, First community post, so please excuse if the post is in the wrong place. I work for a large mining organisation and we have recently migrated from an outdated, over customized instance of servicenow. With the instance we have rolled out a ra...
