I want to change the class of CIs coming via SG-SCCM

Ashupakasma
Tera Expert
Hello experts,
I want to change the CI target table from cmdb_ci_computer class to cmdb_ci_pc_hardware class. How can I achive it. For integration I am using Servicegraph connector for SCCM.

 

 
15 REPLIES 15

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Ashupakasma 

 

for Any type of integration or SG graph connector mapping, you can use the IH ETL-Hub for mapping and change the target class mapping as well as  attribute mapping.

 

Refer the below docs, which may help to understand more.

 

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

https://www.servicenow.com/community/cmdb-articles/integrationhub-etl-introduction/ta-p/2301028

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

Hello @AJ-TechTrek ,

 

Thanks for all your suggestions and recommendation, you have given here. Yes I have tried to achieve it via  IH ETL-Hub, but its showing error "Data source table already associated with 'SCCM Computer Identity' ETL Map". 

Attaching the screenshot also for the same.

 

But I like all the efforts you made for me, really great!

 

And, as of now I got some solution on my issue, now I am getting that solution to approve it from the client. If it works than I haven't touch the ETL configuration also. Hope so it works.

 

Thanks again!!

 

 

Hello @Ashupakasma 


I Have the same issue, please what was the solution you implemented?

 

Thanks for you assistance

 

regards

Pratiksha
Mega Sage
Mega Sage

You can change it here : 

then go tp 

3. Map Data to CMDB and Add Relationships

->

SCCM Computer Identity - Computer - > edit class-> change computer to personal computer. 
 
 

I am getting this error @Pratiksha