Identification Reconcilation - Data Source Rule "Insert Not Allowed" not working in San Diego for IntegrationHub ETL

[Daniel Borkowi1]

Hi all,

I use IntegrationHub ETL for a CMDB integration. We want to ensure that this data source can only update existing CIs but not creating new ones. In the past Data Source Rules was made for this purpose. But I tested it and it seems not to work anymore, new CIs are still inserted. Does anyone have experience with that issue?

Greets

Daniel

[Sandeep90]

I have cross checked this on an Out of box instance of Sandiego and it is working as expected. Can you cross check on your record and check if the insert_not_allowed flag is set to true.

[Daniel Borkowi1]

Hi Sandeep,

thanks for this answer, but I have configured this: 

But the 4 Azure linux servers are still inserted:

I don't have a clue why this is happening.

Greets

Daniel

[Daniel Borkowi1 · Accepted solution]

Hi Sandeep,

thanks for this hint, but this I configured correct. The root cause, why it wasn't working was wrong Application Scope. I greated it accidently in an App Scope and it must be in global scope to work.

Greets

Daniel