Identification rules not present for some class

Roopa11
Tera Expert

‎05-22-2024 01:48 AM

Hi All,

 

We are unable to find identification rules for some class ex: are below, how to know like how these are getting discovered or updated ? and How to identify all CIs are correct or duplicates present?

cmdb_ci_vcenter_host_group
cmdb_ci_vcenter_vm_group

 

Thanks

Roopa

0 Helpfuls
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2 REPLIES 2

Hayo Lubbers
Kilo Sage

‎05-22-2024 02:07 AM

Hi @Roopa11 ,

 

VMWare discovery is not running over the IRE. Have a look at https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/discovery/conc... and the related pages.

 

0 Helpfuls

AJ-TechTrek
Giga Sage
Giga Sage

‎05-22-2024 03:04 AM

Hi @Roopa11,

 

That VMware Vcenter host group and Vcenter VMware Group extended by CMDB Table directly, also when i looked into the Ci Class Manager, I can see the identification rule for these classed available which is extended by Hardware table, Also if you see, Data duplication you can create your own identification rule for these classes.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

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